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Educational Technology • Service Design

Team CSI

Connecting Purdue organizations with students who can help build their digital presence.

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Overview

Team CSI was developed as a long-term service and platform concept to connect Purdue organizations that lack technical resources with CGT students seeking real-world project experience.

 

The platform creates a structured process for collaboration while helping organizations improve their digital presence and outreach. 

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The Problem

Many Purdue Organizations struggle to promote events and maintain a strong online presence despite being active and well-supported internally. 

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  • Limited access to developers or designers 

  • Outdated or inaccessible websites 

  • Difficulty promoting events and organizational identity

  • No centralized process for requesting technical support 

  • Fragmented communication between organizations and students

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Research & Insights

My research identified several key themes that shaped the platform's design and workflow.

01

Credibility matters

Organizations are more likely to participate when the platform is university-led and aligned with Purdue. 

02

Discovery is difficult

Many organizations lack visibility and have no centralized place to find student support. 

03

Two distinct users

Organizations and students have different goals, needs, and workflows, requiring separate experiences. 

Design Process

I followed a structured process from research to final design, iterating with user feedback along the way. 

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01

Explore

Competitive research to understand existing  solutions and identify gaps.

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02

Structure

Created separate user flows for students and organizations. 

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03

Refine

Designed wireframes, tested with users, and iterated before finalizing the design

Final Design

Embedded video or presentation

Final Presentation Video

Along with my 6 other team members, I presented the slide deck (below) as a final deliverable for this project. 

Deliverables

Read my full project documentation or read through my slide deck to learn more about my research, process, and final prototype. 

Let's Connect!

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